Reptiles2You Membership

Reptiles2You provides discounted FedEx shipping services to our registered members. Reptiles2You is FREE TO JOIN, simply click the button below to sign up and start saving money today!

Testimonials


I have been shipping reptiles with Debbie Price for many years and have always received fast, reliable customer service. In the event of a carrier mishap Debbie quickly tracks down my package and gets it moving again. I feel safe shipping with Reptiles2You because I know Debbie truly CARES about the animals. I wouldn’t use anyone else - thank you Debbie and Clay!

Jessica, GeckoBabies.com

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Shipping Guidelines, Terms & Conditions

IMPORTANT ANNOUNCEMENTS

FedEx Service Alert
Tues, 9/18, 2:00p ET - Although hurricane Florence has come & gone, conditions in affected areas are still far from being back to normal. Based on info from FedEx, we still advise no shipping yet into the affected areas. FedEx has provided a list of affected areas here.

The most current FedEx alert information is always available at FedEx Service Alerts.

We also post updates and useful info on our Reptiles2You Facebook page.

Shipments Can Be Held or Delayed Due to Improper Labeling
Packages can be REFUSED BY FEDEX or delayed in transit if not labeled properly.

Both the Lacey Act and IATA (International Air Transport Association) require that all packages containing live animals be properly identified and labeled, and FEDEX REQUIRES THIS AS WELL.

Requirements in some states may differ slightly (we suggest checking with individual state FWS offices for complete info), but generally speaking requirements are:
  • Common name of species in package
  • Scientific name of species in package
  • Quantity of animals in package
Florida and California are known to be especially vigilant about inspections/citations, and lately we have heard reports of other states tightening up as well.

On ourFAQ pagewe provide afillable PDF form(you can fill it out on your computer and print it out). Be sure the label is securely attached to your package, that it does not cover any part of the FedEx label (placing it on one SIDE works well), and taped over completely with clear tape for protection. (Our label also reminds FedEx employees that Reptiles2You is officially approved to ship live animals to businesses and residences (helps prevent over-zealous FX employees from refusing to accept your pkg)). Be sure to also include the same information INSIDE the box (under top flaps on top of foam insulation).

Proper Label Addressing and FedEx Address Validation Service
We are now utilizing FedEx AVS (Address Validation Service) to help ensure successful delivery of your shipments. Please see important info here about what it does, and tips for addressing your labels properly.

Shipping to CANADA!
Reptiles2You can help facilitate shipping reptiles and amphibians to Canada via our partnership with Canadian import specialist Reptile Express - DETAILS HERE.

Dry Goods Shipping
Orders for dry goods (packaging supplies) are shipped from our Augusta, GA warehouse Monday thru Thursday with a same day shipping cutoff time of 2:00p ET (orders placed after 2:00p ET will be shipped the next shipping day). If you have an urgent need for an order to be shipped out on a Friday, email us and we will try to accommodate.