The VAST majority of FX locations provide excellent service and great results for our customers. However, occasionally there are locations that are problematic and we recommend avoiding. We will maintain a list of such stations here, organized by state.
KY
LOUISVILLE, KY (2/2022) - FedEx Ship Center, 4901 Crittenden Dr, 2037 Callahan Rd, Louisville, KY, 40209 - this facility is at an airport. It does accept HAL (Hold at Location) shipments, but it does not open until later in the day (4:30p).
OR
PORTLAND, OR (2/2022) - FedEx Ship Center, 5159 NE Cornfoot Dr, Portland, OR 97218 - this facility is near an airport. It does accept HAL (Hold at Location) shipments, but they will have a later commitment time at this location than at other locations. There is another FX staffed location 6 miles away at 4344 N Port Center Way, Portland, OR 92717 which typically has earlier commitment times (so your recipient can pick up sooner).
TN
LOUSIVILLE, TN (5/2021) - FedEx Ship Center, 2037 Callahan Rd, Louisville, TN 37777 - the FedEx HAL (Hold at Location) lookup function returns this as a valid location for HAL, but this facility is actually at an AIRPORT, and FX typically doesn't like us using airport locations to ship to (security issues). PLEASE DO NOT SHIP TO THIS LOCATION.