IMPORTANT ANNOUNCEMENTS
FedEx Service Alerts
Mardi Gras Service Alert
2/19/20 - FedEx anticipates unavoidable local service delays in Alabama, Florida, Louisiana, and Mississippi February 21 – 25 as a result of roads closed because of Mardi Gras 2020 celebrations. Please ship with caution (or better yet, avoid shipping to those areas during that time).
President's Day
FedEx DOES operate as usual on President's Day, Monday, February 17.
Reptiles2You is Mobile Device Compatible
Get Quick Quotes, PURCHASE SHIPPING LABELS and all our other products using your phone or tablet!
Shipping to CANADA
Reptiles2You can help facilitate shipping into Canada via our partnership with Canadian import specialist
Reptile Express -
DETAILS HERE.
(Note: this is the ORIGINAL "Reptile Express" in CANADA - NOT the American company that goes by by a similar name.)Dry Goods Shipping
Orders for dry goods (packaging supplies) are shipped from our Augusta, GA warehouse Monday thru Thursday with a same day shipping cutoff time of
2:00p ET (orders placed after 2:00p ET will be shipped the next shipping day).
If you have an urgent need for an order to be shipped out on a Friday, email us and we will try to accommodate.Avoid Delays with Proper Labeling
Packages can be REFUSED BY FEDEX or delayed in transit if not labeled properly.
Both the Lacey Act and IATA (International Air Transport Association) require that all packages containing live animals be properly identified and labeled, and FEDEX REQUIRES THIS AS WELL.
Requirements in some states may differ slightly (we suggest checking with individual state FWS offices for complete info), but generally speaking requirements are:
- Common name of species in package
- Scientific name of species in package
- Quantity of animals in package
Florida and California are known to be especially vigilant about inspections/citations, and lately we have heard reports of other states tightening up as well.
On our FAQ page we provide a fillable PDF form (you can fill it out on your computer and print it out). Be sure the label is securely attached to your package, that it does not cover any part of the FedEx label (placing it on one SIDE works well), and taped over completely with clear tape for protection. (Our label also reminds FedEx employees that Reptiles2You is officially approved to ship live animals to businesses and residences (helps prevent over-zealous FX employees from refusing to accept your pkg)). Be sure to also include the same information INSIDE the box (under top flaps on top of foam insulation).
FedEx Address Validation Service
Our site utilizes the FedEx AVS (Address Validation Service) to help ensure successful delivery of your shipments. Please see
important info here about what it does, and tips for addressing your labels properly.