IMPORTANT ANNOUNCEMENTS
!! REPTILES2YOU IS MOBILE DEVICE COMPATIBLE !!
You can get Quick Quotes, PURCHASE SHIPPING LABELS (and all our other products of course) using your phone as well as your desktop computer!We recently completed an upgrade that provides mobile device compatibility and includes significant changes to the desktop version of our site. A few changes will be noticeable (better layout, etc), and there are many "behind the scenes" changes that you won't SEE that will make our site function more smoothly and reliably. As with any software upgrade there may be a few bugs that need to be fleshed out, so please help us by reporting any issues you find so we can get them resolved as soon as possible.
We hope 2018 was a great year for you... thanks to YOU - our valued customers - it was for us... and we look forward to an even better 2019!
Thank you all for your continued support!!!
--
Clay Ghann
Managing Partner
Reptiles2You
FedEx Service Alerts
FedEx National Service Disruption
02/20/19 - FedEx Express experienced substantial disruptions at the Memphis hub last night due to thunderstorms. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 20, 2019.
Dry Goods Shipping
Orders for dry goods (packaging supplies) are shipped from our Augusta, GA warehouse Monday thru Thursday with a same day shipping cutoff time of
2:00p ET (orders placed after 2:00p ET will be shipped the next shipping day).
If you have an urgent need for an order to be shipped out on a Friday, email us and we will try to accommodate.
Avoid Delays with Proper Labeling
Packages can be
REFUSED BY FEDEX or delayed in transit if not labeled properly.
Both the Lacey Act and IATA (International Air Transport Association) require that all packages containing live animals be properly identified and labeled, and FEDEX REQUIRES THIS AS WELL. Requirements in some states may differ slightly (we suggest checking with individual state FWS offices for complete info), but generally speaking requirements are:
- Common name of species in package
- Scientific name of species in package
- Quantity of animals in package
Florida and California are known to be especially vigilant about inspections/citations, and lately we have heard reports of other states tightening up as well.
On our FAQ page we provide a fillable PDF form (you can fill it out on your computer and print it out). Be sure the label is securely attached to your package, that it does not cover any part of the FedEx label (placing it on one SIDE works well), and taped over completely with clear tape for protection. (Our label also reminds FedEx employees that Reptiles2You is officially approved to ship live animals to businesses and residences (helps prevent over-zealous FX employees from refusing to accept your pkg)). Be sure to also include the same information INSIDE the box (under top flaps on top of foam insulation).
FedEx Address Validation Service
Our site utilizes the FedEx AVS (Address Validation Service) to help ensure successful delivery of your shipments. Please see
important info here about what it does, and tips for addressing your labels properly.
Shipping to CANADA!
Reptiles2You can help facilitate shipping reptiles and amphibians to Canada via our partnership with Canadian import specialist
Reptile Express -
DETAILS HERE.